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Supports robust qualitative and mixed methods research for virtually any data source and any research method.
Intuitive data analysis software designed for public policy experts analyzing surveys.
Creating software to help you discover the rich insights from humanised data.
Understand why customers rate you the way they do
Learn what amazing customer research looks
Engage people for higher productivity and commercial impact
Hear the voice of the whole community, not just the squeaky wheels
Achieve faster, easier and more intuitive analysis of your public policy research.
Know what people are saying about you online and the sentiment underpinning it
Get to the bottom of your NPS score and why customers rate you the way they do
Understand what your customers are saying about you – the good, bad and ugly
Understand what your customers really think and want by asking them
How to create a engaged, high-performance workforce that drives real results
Social media is a treasure trove of customer conversations and feedback – what they love, hate and love to hate. Unfortunately, it also represents an overwhelming amount of data. Organizations not only need to understand what’s being said, but also the sentiment – positive or negative – that underpins it.
The richest insights are often contained within the words they use to express their thoughts and feelings. While there are many tools out there to provide you with stats on clicks, what’s harder to gauge are the common themes within the comments on social media – where the real insight lies.
That’s where Interpris can help. It allows you to easily import large volumes of feedback from social media sites such as Twitter, Facebook and YouTube and then analyze comments as well as quantitative data like demographics and locations.
Interpris uses powerful algorithms to automatically find and categorize open-ended feedback into themes and sentiment so that you can gain a better understanding of what customers are saying about you online, and more importantly, why. Harness the power of actionable insight with Interpris – helping you retain more happy customers, attract new ones and deliver real bottom line improvements.